Refund and Cancellation Policy

At Nandini Foundation, we value the trust and generosity of our donors and supporters. We are committed to transparency and accountability in all financial transactions. This Refund and Cancellation Policy outlines the terms under which donations may be refunded or cancelled.

1. Donations

• All donations made to Nandini Foundation are voluntary and intended to support our charitable programs and initiatives.

• Once a donation is processed successfully, it is considered final and non-refundable.

• However, in the rare event of an error (such as duplicate donations or incorrect amounts), you may request a refund within 7 days of the transaction date.

2. Refund Requests

To request a refund, please contact us with the following details:

• Full name of the donor

• Contact information

• Transaction ID or donation receipt

• Reason for the refund request

Contact Us:
📧 Email: nandinifoundation2706@gmail.com
📞 Phone: +91 90517 30781

We will review your request and respond within 5-7 business days. Approved refunds will be processed to the original payment method.

3. Cancellation of Recurring Donations

• If you have set up a recurring donation (monthly/annual), you may cancel it at any time by notifying us at least 7 days before the next billing cycle.

• Cancellations can be requested via email or phone.

4. Dispute Resolution

If there is any issue related to a donation or refund, we encourage donors to reach out to us directly. We aim to resolve all matters promptly and fairly.

5. Changes to This Policy

Nandini Foundation reserves the right to modify this policy at any time. Changes will be updated on this page with a revised effective date.

6. Need Help?

If you have any questions about this policy or need assistance with a donation, please contact:

Nandini Foundation
109/10A Rabindra Sarani, Liluah, Howrah – 711203
📧 nandinifoundation2706@gmail.com
📞 +91 90517 30781